RevenueHQ Terms of Service
These Terms of Service ("Terms") govern use of RevenueHQ (app.revenuehq.io, the "Service"), operated by The Alchemy Group, LLC, a Colorado limited liability company ("Alchemy," "we"). By creating an account or using the Service you agree to these Terms on behalf of the business you represent ("you").
1. The Service
RevenueHQ provides contribution-margin and marketing-efficiency analytics for e-commerce merchants, computed from data you connect via read-only integrations (Shopify, Meta Ads, Google Analytics 4). The Service cannot modify anything in your connected accounts. The Service is currently in a pre-release / early-access phase: features may change or be discontinued.
2. Accounts
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. One account per business unless we agree otherwise.
3. Your data
You retain all rights to the data you connect to the Service ("Merchant Data"). You grant Alchemy a limited license to process Merchant Data solely to provide the Service to you. Our collection, use, storage, retention, and deletion of data are described in the Privacy Policy, which is part of these Terms. You represent that you have the rights and any required consents to connect the data you connect.
4. Acceptable use
You will not: reverse-engineer, scrape, or copy the Service; resell access without our written agreement; use the Service to violate law or third-party rights; probe or test the security of the Service without written permission; or attempt to access another customer's data.
5. Third-party platforms
The Service depends on APIs operated by Shopify, Meta, and Google. Your use of those platforms is governed by their own terms. If a platform suspends or changes API access, parts of the Service may be unavailable; we are not responsible for third-party platform decisions.
6. Fees
The Service is currently free during early access. If we introduce paid plans, pricing will be communicated in advance and no charge will apply without your agreement.
7. Intellectual property
Alchemy owns the Service, including all software, methodologies, analytics logic, and design. Feedback you provide may be used to improve the Service without obligation to you. Nothing in these Terms transfers ownership of either party's pre-existing property.
8. Disclaimer
THE SERVICE PROVIDES INFORMATIONAL ANALYTICS ONLY; IT IS NOT FINANCIAL, ACCOUNTING, TAX, OR LEGAL ADVICE, AND YOU REMAIN SOLELY RESPONSIBLE FOR YOUR BUSINESS DECISIONS. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE. ALCHEMY'S TOTAL AGGREGATE LIABILITY ARISING FROM THE SERVICE IS CAPPED AT THE GREATER OF (A) THE FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM AND (B) US $100. NOTHING HEREIN LIMITS LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.
10. Termination
You may stop using the Service and delete your account at any time; disconnecting integrations and requesting deletion works as described in the Privacy Policy. We may suspend or terminate accounts that violate these Terms, with notice where practicable. Sections 3 (as to deletion), 7–9, and 11–12 survive termination.
11. Governing law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules. Exclusive venue: the state and federal courts located in Colorado.
12. Order of precedence; changes; misc.
If you have a separately signed agreement with Alchemy (for example, a design-partner pilot agreement), that agreement controls where it conflicts with these Terms. We may update these Terms by posting the revised version at this URL with an updated date; material changes will be emailed to account holders before taking effect. If any provision is unenforceable, the remainder stands. These Terms plus the Privacy Policy (and any signed agreement) are the entire agreement regarding the Service.
13. Contact
The Alchemy Group, LLC · PO Box 4611, Cerritos, CA 90703, USA · privacy@withalchemy.com